Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Rebecca Hardy
Ian was great to work worth! Got us set up with a vehicle for my husband and myself. Process was easy and straightforward. He was very informative and would highly recommend to anyone looking for a quality reliable used vehicle! We are loving our VW's we purchased!
Hannah Rolfe
Brilliant service and very friendly staff would recommend this garage when looking for a car!
Thank you very much
Matt Houston
Thank you so much for all your help and advise, was a pleasure doing business with you and will definitely see you guys soon!
Lyndon Plummer
i like to say thanks for ian for sorting out my golf gti.if you are looking for a older or newer car go and see ian.I have had 5 cars of him now and they all have been good.
Chris Hill
Whilst I haven't yet had a car from Guaranteed motors, I dealt with Ian for many years and he's a brilliant guy to deal with. I've recommended Ian to friends and family who all had cars from him. He's super knowledgable and completely trustworthy. In my experience a rarity in the used car industry!
Liam McAllister
Most friendly and approachable guys I have met in the months of trying to find my first car. The service they gave was above and beyond anything I could have asked for. They helped me with sorting out the best finance plan for me, to top it all off they give a 12 month guarantee. I will be going back for my partner's car in the next few months and for my next one. Would recommend to anyone
Adam Coulling
Thanks so much for your help in finding us our car Ian. I would recommend guaranteed motors to everyone. Very helpful and there isnt enough they can do for you.
Kara Coulling
Thank you so much Ian we're absolutely chuffed with our new car. You put in a lot of leg work for us for which we are extremely grateful. Excellent customer service and 100% genuine guy. I'll definitely be recommending you.
Donna Thompson
Super service from Ian stackman i got a super car great price and excellent customer service would highly recommend this company thank you so very much x
Ashley Eastwood
Ian did a first class job on my Jag, everything done in a professional manor, ceramic coating and refurbed wheels, outstanding. Will definitely recommend to anyone. Ian has a great knowledge of the motor industry so rest assured you are in safe hands with Guaranteed Motors.
Edward Moore
Ian is very helpful and very honest. He went to look at a motor for me and wasn't happy with it so left it and then sourced me a better car. Will be getting my next car from him. Top class service
James Stringer
An amazing, friendly and personal service from Guaranteed Motors! Quick and painless process and Ian talks through and explains everything clearly!! Car is amazing, would definitely recommend!! Thanks Guaranteed Motors!!
Tom Brame
Brilliant work on my merc, great job on a few scratches that were really spoiling the look - some of the panels look like new and I would 100% recommend you use Guaranteed Motors for any work of this nature!
Ed Frost
I would highly recommend guaranteed motors ltd Ian was absolutely brilliant from
The moment I starting dealing with him. He went above and beyond to help me out and his time invested in getting me the right deal was absolutely brilliant. Top bloke and very nice guy I wouldn't have anyone else sell or source my vehicles. Thanks again Ian
Becky Louise
Absolutely in love with my new car and can't believe the car that I've received for my money!! 5* service from Ian from the start through to the end and I'm already sending friends and family this way. I travelled all the way from Lincoln to buy from Ian because of the recommendations that I'd received. Thank you!
Andy Knight
thoroughly recommend GML amazing service and go the extra mile in help and advice!
Charlie Smith
I would recommend Ian to anyone if you are looking for a car. Very friendly and helpful chap and made my car buying experience easy. Thank you for the lovely car, we love it!
Debbie B-Byford
I love my car thank you Ian, I would recommend Ian, very very helpful and friendly and knowledgeable easy purchase, thank you once again
Tim Harrop
would have no problem buying a car again from here well recommend. Had the car delivered to my home with no problem at all great service and the car is a beautiful.
Daniel Brown
Cant fault the service given excellent customer service highly recommend this garage any problems and this guy will go above and beyond to sort it 10/10
Michael Cook
Really pleased with the service I received when I purchased my Jaguar XF from Guaranteed Motors.I would even go as far to say that they are head and shoulders better than Marshals of Ipswich where I purchased my previous XF.I had to go back for a minor issue and they couldn't have been more helpful.
Kira Houston
Fantastic service I highly recommend! My husband and I recently bought a car from them, very professional service and affordable prices, very happy to use them again thanks Ian!
Michael Toon
Ian is really good at his job, when I bought my car from him he had amazing product knowledge . He really cared about customer satisfaction Would definitely buy from him again
geoff fisher
Super service provided, good knowledge etc x
jon pickup
A pleasant way to buy a car, from start to finish Ian looked after us professionally, Ian made our purchase of our new 4 series convertible stress free and we couldn't be happier, would highly recommend
Shuan Watling
Purchased VW Golf GTD which was very clean and tidy. Proprietor, Ian was very friendly and professional, going to extremes to make sure the car was right in every way. Both my wife & I would highly recommend giving Guaranteed Motors a look when purchasing a car. I will certainly be adding their details to my regular search list.
dawn rose
Can't praise the service I received enough! Ian went above and beyond when I bought my bmw and gave me a fair deal on my part ex. Wouldn't hesitate to recommend buying from Guaranteed Motors and have already done so!
James Stringer
An amazing, friendly and personal service from Guaranteed Motors! Quick and painless process and Ian talks through and explains everything clearly!! Car is amazing, would definitely recommend!! Thanks Guaranteed Motors!!
L M
Can't praise the service I received enough! Ian went above and beyond when I bought my car, his service and knowledge was beyond what I had experienced every where else i had been. Wouldn't hesitate to recommend buying from Guaranteed Motors!!!
Tom Cash
Great service, good price, good quality cars, i would highly recommend
Monique Smith
Ian was sooooo amazing he arranged a fabulous deal not only on the car but my finance and all was done in a seamless blink. No other place to shop! Monique
Paul Reed
Absolutely amazing customer service from Ian! Managed to go there and sort a car out on the first visit, despite it having not arrived at the dealership yet, and it was all ready to go and fully serviced within less than a week. Definitely recommend them for anyone in search of a new car!
Simon Hunt
I would wholeheartedly recommend Guaranteed Motors Ltd. We spotted the car we wanted at Guaranteed Motors Ltd in Bury St Edmunds, a mere 154 miles away from our home in Cheltenham. So, after making an appointment to see it, we made the long trip and met Ian Stackman the proprietor. What a pleasant chap, totally professional, trustworthy and non pushy. The car was in excellent condition, exactly as described, and after a test drive we decided to buy it. Instead of having to make the trip again to collect it, Ian offered to deliver it, which he did, exactly when he said he would. Many thanks Ian. Very pleased with the car. We'll definitely look to you first for our next one. You are a credit to the used car industry and a breath of fresh air.
Christine Lemmon
Thankyou Ian for making our Experience Enjoyable Love the Jaguar . Pleasure Driving it. Ian, we hope to see you again as you are Very Dedicated in the Business, Car Trade knowledge outstanding with very Relaxed feel . We Definitely recommend All best for the Future. Many Thanks, Clive And Christine
Sally Kendall
We have just bought a car from Ian at Guaranteed Motors. Excellent, friendly and efficient service. Would highly recommend.
Kate Tibbles
I would recommend Guaranteed Motors, just bought a car here, Ian was very helpful and friendly and easy to ask questions to. I will definitely recommend this place in future.
Pam Sinclair
I bought a vw Polo from Ian about 4 weeks ago. The car was low milage, great condition and I was given a good price as part exchange.
Nothing was too much trouble and he took the time to make sure he explained everything.
His aftercare is great, as several queries I had were dealt with, with no fuss or bother.
I would definitely recommend Guaranteed Motors to anyone. Thanks Ian
Lindzee Gannon
Just picked up my Mazda2 gti nav+ & it drives like a dream! So light on the controls but also feels grounded. I could not have asked for better service from Ian @ Guaranteed. He helped me thru getting the finance issues sorted out and never once made me feel dumb, despite my head nearly bursting with the stuff I needed to know! This is the 2nd car I've bought from Ian & would happily buy my cars from him in the future, and would highly recommend his services to anyone looking for a good quality used car - don't be put off if the car you want is not on the forecourt- Ian will find you one!
Richard Corry
Ian is a complete gentleman and a pleasure to do business with. Extremely trustworthy, nothing is too much trouble as he goes above and beyond to help. A very smooth sale and the car was exactly as described Thoroughly recommended.
Toia Barilla
Totally recommend! Ian is the definition of customer service. Big thank you for all the help!
Harris Richardson
I highly recommend Ian at Guaranteed Motors! After contacting him originally about a car which he had unfortunately sold he went out of his way to find us an even better car we traveled all the way up from Devon and he also gave us a good price for our trade in, would definitely use him again well worth the 10 hour round trip. Thanks again Ian.